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Confirming payments and digital signing is disrupted in Windows 10 for Mozilla Firefox users

13.10.2016

From 2 August Windows 10 users may encounter digital signing issues in Mozilla Firefox 48 or newer.


The issue is caused by the Token signing plugin in the Firefox browser. Users get the error message „Firefox Token Signing Plugin may be busy, or it may have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete“.
 
 
ID software developers are currently investigating the issue. Until the solution is found, we recommend to use the ID card with other browsers (Internet Explorer, Google Chrome) or Mobile-ID.

 


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