ID-card utility error: SmartCard/PCSC service is not running

Apparently this error is caused by the fact that the Smartcard Service is not working or is working under incorrect rights.

To initiate the service, do the following:

Windows 7, 8, 8.1 or 10: Open the Start Menu, write ‘services.msc’ (without quotes) in the search window and from the next window find ‘Smart Card’, the Status of which should be ‘Started’ and the Startup Type ‘Automatic’. If the status is not ‘Started’ then change it by double-clicking on Smart Card and making the respective changes.

After the changes have been done "Smart Card Properties" windows must look like that:

NB! If you are using ID-software over Remote Desktop make sure that Smart Card service is running in a computer which is used to take over the screen.

Mac OS X (up to version 10.9.#): plug your reader to USB and smart card service should run automatically. If it does not happen then Launch the terminal and enter the following commands:

  1. sudo -i
  2. The computer asks for your administrator's password. Please enter it.
  3. pcscd

PS! While entering password cursor in Terminal does not move. If you are sure that you entered password correctly then press Enter.

Linux: plug your reader to USB and smart card service should run automatically. If it does not happen then Launch the terminal and enter the following commands:

  1. sudo -i
  2. The computer asks for your administrator's password. Please enter it.
  3. service pcscd start: 

PS! While entering password cursor in Terminal does move. If you are sure that you entered password correctly then press Enter.

Once you get the service started, open once again the ID-card utility. If data transfer from the microchip of the ID-card in the card reader succeeds then try to once again perform the task that failed before.

If you fail to initiate the service again inform the ID-card helpline team of the failure by calling on 1777 or sending an e-mail to abi at id dot ee.


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