If your computer has ESET Smart Security or ESET NOD32 Antivirus installed and picture loading in ID-card utility or authentication to web services doesnt work then the problem might be with ESET security software settings.
Possible solution to the situation is following:
- Open ESET Smart Security or ESET NOD32 Antivirus;
- Press F5 on your keyboard;
- In opened window find choices HTTP, HTTPS;
- Confirm that the settings are identical to the ones on the following picture:
If settings are as seen on the screenshot then choose OK. After this photo loading in ID-card utility and authentication to web services should work.