DigiDoc3 client - Mobiil-ID signing Error: User is not a Mobile-ID client
You could see a following error while signing with Mobiil-ID in DigiDoc3 client:
The error seen on this screenshot will be displayed in DigiDoc3 client on two occasions:
- Phone number is in incorrect form.
When digitally signing in DigiDoc3 client with Mobiil-ID, you need to insert Estonian country code (372) before the phone number (for example 37250123456)
- Mobiil-ID certificates have not been activated on the Police and Border Guard Board website .
Make sure that your Mobiil-ID certificates have been activated on the Police and Border Guard Board website. You can enter Mobiil-ID application environment here.