Online use of the ID card doesn't always work if you use one of the following (keyboard)smart card readers:

Online use of the ID card doesn't always work if you use one of the following (keyboard)smart card readers:

  • JSP-CR900
  • Cherry RS 6700 Smart Board XX44
  • Cherry RS 6600 Smart Board XX44
  • Lenovo USB Smartcard Keyboard
  • Fujitsu keyboard KB SCR
  • Dell RT7D60 USB Smartcard Keyboard
  • Dell KB813 USB Smartcard Keyboard
  • ... 

The issue is most probably caused by the manufacturer's drivers. For that reason it is recommended to replace these drivers with the Microsoft WUDF drivers. to do that, complete the following steps:

  • Open the Start menu and enter Device Manager to the search field.

  • From the list find Smart card readers, then right-click on the card reader and select Update driver software.

  • In the next window click on Browse my computer for driver software

  • Now select Let me pick from a list of device drivers on my computer

  • From the list find and select Microsoft Usbccid Smartcard Reader (WUDF) and click on Next

If the driver update was successful, click on Close and try to use your ID-card again. 


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