If you have the Kaspersky Internet Security antivirus software instaleld to your computer and you are not able to login to an e-service with the ID card, make sure that one of the following options is not activated in your antivirus settings:
Always scan encrypted connections" or"Scan encrypted connections upon request from protection components".
To check that, do the following:
- Double-click on the Kaspersky icon
- Click on the gear wheel icon in the bottom-left corner (Settings)
- In the opened window click on "Additional", then click on "Network"
- Make sure that the Encrypted connections scanning option is selected. Close the window.
Now you should be able to login to e-services with your ID card.
If your ID card still doesnät work, contact us at abi at id dot ee.