The message "Reading data" is permanently displayed in the ID card utility

If you use a notebook with an embedded 3G modem and ID software version 3.12.2 or 3.12.3_ you may see the following message displayed in the ID card utility:

It is an ID software bug that will be fixed in version 3.12.4.

If your ID card PIN codes are not blocked and/or you don't need to change them, you can simply ignore this message. The message "Reading data" has no impact on using the ID card in e-services and DigiDoc3 Client.

If you need to unblock one of the PIN codes, here are the temporary solution steps that you can follow until version 3.12.4 is released:

  • open Device Manager
  • find and open the Modems group
  • right-click on the displayed device and select Disablesee the screenshot.
  • open the ID card utility and unblock/change the PIN code.

After you have completed all necessary operations in the ID card utility and want to continue using the 3G modem:

  • open Device Manager
  • find and open the Modems group
  • right-click on the displayed device and select Enable

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