On authentication with Mobiil-ID there is no message and service/DigiDoc4 Client shows sending error or session timed out

Following steps should help with this problem:

  1. Open the KeyLock

NB!  Mobiil-ID for Android only works when keylock has been opened prior the authentication. If this is forgotten for some reason then you may have to either restart your phone or open Mobiil-ID application and try again.

  1. Restart your phone
  2. Wait some time and try again as it could be problem with the service
  3. Reset to factory settings
  4. Update your phone's software


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