Error while signing with Mobiil-ID: User is not a Mobile-ID client

In DigiDoc4 client you can get following error while using Mobiil-ID:

Following error will appear in two cases when using DigiDoc4 client:

1. Your phone number has been entered in the wrong form.

When signing a document with DigiDoc4 client using Mobile ID, the country code (372) must be entered before the phone number and then the phone number (for example, 37250123456).

2. Mobile ID certificates have not been activated on the Police and Border Guard Board page.

Make sure that your Mobiil-ID certificates have been activated on the Police and Border Guard Board page.


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