ID-card software known issues

Below are some known shortcomings in the latest version of Open-EID software at 19.12:

DigiDoc4 client

  • Encrypting a large file creates an empty container. (IB-5923)
  • The Office 365 Online Protection malware filter blocks .bdoc files as malware. (IB-4534)
  • Ubuntu 16.04 cannot add files from a network drive to the container using drag'n'drop method. (IB-5075)
  • Due to a QT library error, the DigiDoc4 client will stop working if the computer has a video card that is outlined in this article. As a workaround, remove the eID software from your computer and then install the 32bit version here.
  • DigiDoc4 does not use system proxy settings under Ubuntu 18.04. (IB-5533)
  • In the DigiDoc4 client, the picture icon will remain in memory when the ID card is exchanged. (IB-5807)
  • In Linux, the DigiDoc4 client does not recognize the new Finnish ID card. (IB-5832)
  • If Ubuntu has three DigiDoc4 windows open, it will ask for the PIN and display an error message in the wrong window. (IB-5808)
  • Sending a DigiDoc4 container via macOS via email does not work. (IB-6095)

TeRa application

  • The TeRa app will display "valid and usable" for the Windows Authentication Certificate for three consecutive incorrect PIN1s. (TERA-215)
  • TeRa application does not work with PinPad card reader on macOS and Linux operating systems. (TERA-262)
  • If the user selects only BDOC 1.0 files from the TeRA application settings for stamping, a message will be displayed stating that DDOC files are being searched even though BDOC 1.0 files are being stamped. (TERA-266)

Web browsers

  • Alates oktoober 2017 väljastatud või uuendatud ID-kaardid, töötavad macOS operatsioonisüsteemis järgmiste veebilehitsejatega: macOS 10.13 ja 10.14 Safari, Chrome ja Firefox, Mac OS X 10.11 on toetatud ainult Firefox.
  • Firefox autentimise korral peab peale sessioonilõppu või katkestust tegema veebilehitsejale taaskäivituse. Puudutab nii Windows, MacOS kui ka Linux. (IB-5879)
  • Safaris autentimisel Cancel nupule vajutades ei kuvata DigiDoc4 kliendis lugejas oleva kaardi andmeid. Aitab kaardilugeja eemaldamine. (IB-5726)
  • Ubuntus autentimine ebaõnnestub, kui kaart vahepeal lugejast eemaldatud, aitab veebilehitseja restart. (IB-6085)

Screen readers

  • ID Cards issued or updated since October 2017, running on macOS operating systems: macOS 10.13 and 10.14 for Safari, Chrome and Firefox, Mac OS X 10.11 is only supported for Firefox.
  • Firefox authentication requires you to restart your web browser after a session is over or interrupted. Affects Windows, MacOS, and Linux. (IB-5879)
  • By pressing the Cancel button during Safari authentication, the card data in the reader is not displayed in the DigiDoc4 client. Removing the card reader helps. (IB-5726)
  • Ubuntus authentication fails if the card is removed from the reader in the meantime, the browser will restart. (IB-6085)

Card readers

  • ID card issued before December 2018 in Firefox web browser fails when using PinPad card reader and DigiDoc4 client and / or other web browsers are open (IB-5550)
  • The Firefox web browser does not display an error message on the computer screen when entering the wrong code when using the PinPad card reader. The error message is displayed (briefly) on the pinpad reader screen. (Firefox bug report)
  • The PinPad Reader screen will say "Enter PIN" instead of "Enter PUK". (IB-5815)


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