DigiDoc4 client alert: the renewal of Trust Service status List failed

When you open DigiDoc4 client, an error will be displayed:

The renewal of Trust Service status List, used for digital signature validation, has failed. Please check your internet connection and make sure you have the latest ID-software version installed. An expired Trust Service List (TSL) will be used for signature validation.

This error will be displayed when the renewal of Trust Service status List, used for digital signing and signature validation, has failed. It is possible to use expired TSL list, but in that case it might not be possible to verify some digital signatures.  
Check that your computer has the latest ID-software, if not then renew it from installer.id.ee website. Problem could also be with internet connection, which is required for TSL list renewal. It's also possible that your employer or your internet service provider has blocked access to the address from where the TSL list is downloaded. Check the list of web addresses used by ID-software. 
TSL list manual installation instructions for administrators can be found here.



If you didn't find an answer to your question, send it to our team.

  • See instructions
  • Please estimate your ability to use the computer, so that we can provide you with the best guidance


  • Verification failed

How can we improve the article and be more helpful?
Send Close