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märksõna: diagnostics

ID-software: saving diagnostics files

Rubriik: ID help - Contact ID help - DigiDoc4 Client

Saving automatic diagnostics files with the help of DigiDoc4 is quick and easy! This is helpful if you wish to contact the ID user support in the case of errors.

Saving ID-software log files on Windows computers

Rubriik: ID help - DigiDoc4 Client

If you are using a Windows computer and have encountered any issues while using your ID-software, ID-card or mobile-ID, saving the log files of the ID-software will help track down the cause of your issue faster.

Contact ID-helpline Contact ID-helpline
Contact ID-helpline Contact ID-helpline
ID user support (8.30 am – 5 pm on working days)
(+372) 666 8888
Suspension of certificates (24/7)
(+372) 677 3377
Smart-ID Customer Support (24/7)
(+372) 715 1606
Police and Border Guard Board customer support​ (information on applying for an ID card and PIN envelopes)
www.politsei.ee
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