To use the ID-card on the Safari browser, you will need the necessary web components installed on your computer: software package can be downloaded from the install ID-software page.
Then you will have to allow use of the Token Signing plug-in in Safari. By default, it is not allowed.
If you have problems using the ID-card with Safari (for example, you are unable to access e-services or give digital signatures etc.), the problem is probably in the Safari settings. Luckily, this problem is easily solved.
Our step-by-step instructions will allow you to easily and conveniently verify that all of the plugins you will need to use the ID-card are allowed in Safari. Be sure to watch the video tutorial.
NB! You can save and install the newest ID-software and the required web components from the Install ID-software website.
Step 1: open Extensions in Safari
Open the Safari menu in the Safari web browser and select Safari Extensions.
NB! In older versions of Safari, you can find this plugin under Preferences ? Websites. If this is also the case in your web browser, you should definitely update it – even if token signing can be permitted and the ID-card starts working.
Step 2: open the Extensions tab
This opens the extensions window – find the Extensions menu link with the puzzle icon in the upper menu and click on it. Then check that Token Signing (link with the iD icon) in the left-hand menu is ticked.
Step 3: check that everything is working
After you have permitted the Token Signing plugin, you should be able to use your ID-card with Safari. If necessary, restart your computer and try again.
However, if the ID-card still doesn’t work, check that DigiDoc4 reads your data correctly – maybe the problem lies in the card or the card reader. You can always use another web browser as well (e.g. Firefox) or contact ID-help.