“Managed by your organization” message in Chrome

During the installation of ID-software, the Token Signing plugin is automatically installed into Chrome and automatically activated. Chrome displays a message, “Managed by your organization,” in the settings.

This message comes from the fact that the signing module is activated with separate rules automatically and the user does not have to manually allow the module again after each update.

To remove the message in Windows:

Step 1: uninstall ID-software

First uninstall the ID-software. To do so, go to Control Panel → Add or remove programs → eID software → Change → Remove all

Step 2: launch and close the Google Chrome browser

Launch Chrome and close it again: this seemingly meaningless action allows Chrome to remove the extension from settings. If Chrome is not launched and closed again after uninstalling the ID-software, the extension will still be activated.

Step 3: re-install ID-software

Download and install the latest version of the ID-software. When installing, open Customize in the Welcome step (click on the button at the bottom of the screen).

Step 4: disable automatic activation of signing support

Under the options, remove the checkmark from the checkbox “Chrome signing plug-in will be activated automatically“, save by pressing “OK“ and continue installing by clicking on “Next“.

Step 5: Configuring Google Chrome after installation of ID-software

After the ID-software is successfully installed, re-configure Google Chrome for use of the ID-card – instructions here:

  • Browser configuration: Google Chrome

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    Step 1: Open Extensions

    Click on the icon with three dots on the right-hand side of Google Chrome and select More tools Extensions.

    Step 2: Enable the Token signing plugin.

    A new window with extensions opens, find the plugin called Token signing and make sure that it is Enabled. This plugin is enabled by default and you cannot change it yourself!

    • If this plugin exists but its status is something other than Enabled (e.g. Disabled), contact ID-help.

    Step 3: Check whether using the ID-card is now possible.

    Do the following to ensure that the change takes effect: close Google Chrome (all windows if you had several open), open it again and try to sign the same transaction you failed to sign before.


    Due to an error in the Google Chrome browser, the plugin may be present but the status will be “Disabled”. In this case, open the Token signing in the Chrome Web Store and re-enable it by clicking the “Enable” button. If this plugin exists but the status is something else, please contact ID Help.

    Video instruction for configuration of Google Chrome

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To remove the message in macOS:

Step 1: remove the ID-software

First, you need to remove the ID-software, instructions can also be found here:

Removal of the ID-software

  • To uninstall the ID-card software do the following:
  • download ID-software
  • Open the downloaded file, open Terminal
  • drag-and-drop uninstall.sh to Terminal window
  • Press Enter and Y
  • enter your password

The ID-software and all related files have been successfully removed from your computer.

Step 2: launch and close the Google Chrome browser

Launch Chrome and close it again, this seemingly meaningless action allows Chrome to remove the extension from settings. If you don’t open Chrome and close it again after removing the ID-software, the extension will still be activated.

Step 3: re-install ID-software

Download and reinstall the latest version of the ID-software on your computer. During installation, open the “Customise” step under the „Installation Type“ (click the button at the bottom of the screen).

Step 4: disable automatic activation of signing support

Under the Options, uncheck “Chrome signing plug-in will be activated automatically” and then continue the installation by clicking the “Install” button.

If Terminal prompts you for the administrator password, enter it – don’t worry if you don’t see the cursor move while the password is being entered.

Step 5: Configuring Google Chrome after installation of ID-software

Once the ID-software has been successfully installed, reconfigure Google Chrome to use the ID card – see here for instructions.

To remove the message in Linux:

Step 1: uninstall ID-software

  1. Download the software removal script:
    You can find it here: https://installer.id.ee/media/install-scripts/uninstall-open-eid.sh

2. Open the terminal and find the script directory:
Open the terminal and navigate to the directory where you saved the installation script using the “cd Folder name” command.
Don’t add quotes! For example, a navigation command might look like this:

cd /home/username/Downloads

3. Run AutoScript
To start the script, enter the Terminal command:

sh uninstall-open.eid.sh

and press Enter.

4. Enter user password
There’s nothing going on when you write your password — don’t let it get in the way.
When you have entered the password in the correct format, press Enter.

5. You will see the question “Do you want to continue?”
In a few moments, the question “Do you want to continue? [Y/n]
On your screen, it should look like this:

6. Agree to continue by typing Y on the keyboard and pressing Enter.

Now the ID-software and related packages have been removed from the computer!

Step 2: start and close your Google Chrome browser

Start Chrome and close it again: With this seemingly “empty” move, Chrome will remove this extension from its settings. If you don’t open Chrome and close it again after removing the ID software, the extension will still be activated.

Step 3: ID-software installation and enabling token signing plugin.

  1. Download required script:
    You can find it here: https://installer.id.ee/media/install-scripts/install-open-eid.sh

2. Open the terminal and find the script directory:
Open the terminal and navigate to the directory where you saved the installation script using the “cd Folder name” command.
Don’t add quotes! For example, a navigation command might look like this:

cd /home/username/Downloads

3. Run AutoScript
To start the script, enter the Terminal command:

sh install-open-eid.sh

and press Enter.

4. Enter user password
There’s nothing going on when you write your password — don’t let it get in the way.
When you have entered the password in the correct format, press Enter.

5. You will see the question “Do you want to continue?”
In a few moments, the question “Do you want to continue?” [Y/n] remains on the terminal.
Agree to continue, enter Y on the keyboard and press enter.

6. Next it will ask you: “Would you like to activate Chrome ID-card signing support automatically? (Y/n)”

Agree to continue, enter Y on the keyboard and press enter.