Electronic use of the ID-card may not always be possible if you use one of the following (keypad) card readers:
- Cherry RS 6700 Smart Board XX44
- Cherry RS 6600 Smart Board XX44
- Lenovo USB Smartcard Keyboard
- Fujitsu keyboard KB SCR
- Dell RT7D60 USB Smartcard Keyboard
- Dell KB813 USB Smartcard Keyboard
- … and others
Time has shown that problems generally lie in the manufacturer’s drivers for such card readers. To solve the problems, we recommend replacing them with Microsoft WUDF drivers. Take the following steps:
Step 1: open the Start menu
Open Start (windows icon/window image) and write Device Manager into the search:
Find Smart card readers and then right click on the driver and select Update driver software:
NB! If right-clicking on smart card readers in “Device Manager” does not offer driver update, “Device Manager” should be started with administrator rights.
- Open the Start menu and type “devmgmt.msc” (Device Manager) in the search. Select “Run as administrator” on the Device Manager application.
- The “User Account Control” window appears on the screen, where you have to enter the username and password of the administrator account. Press the Yes.
Continue to replace the card reader driver (Step 2: Find the driver software you need).
Step 2: find the driver software you need
In the window that opens, click on Browse my computer for driver software:
Then click on Let me pick from a list of device drivers on my computer:
Step 3: Update drivers
Find Microsoft Usbccid Smartcard Reader (WUDF) in the list, make it active and press Next:
The driver software update follows. Once this is successful, press Close and try to use the ID-card again.
If problems persist, contact the ID user support!