Last updated articles
- Known ID-software defects
- DigiDoc4 Error Message: The PCSC service, required for using the ID-card, is not working
- ID-software versions info (release notes)
- Configuring the SiVa validation service in the DigiDoc4 client
- In the DigiDoc4 Client settings, it is possible to set mobile-ID and Smart-ID service access.
Known ID-software defects
With every new ID-software version, we attempt to resolve as many known defects as possible; however, the priority is always to ensure the safety of the user and their data as well as the stability of the software.
DigiDoc4 Error Message: The PCSC service, required for using the ID-card, is not working
If DigiDoc4 gives you the error message ‘The SmartCard/PCSC service is not working’, you will have to start the service manually. Instructions are dependant on the operating system you are using.
ID-software versions info (release notes)
ID-software version info (release notes): changes and known issues, supported operating system etc.
Configuring the SiVa validation service in the DigiDoc4 client
When validating PDF and DDOC documents that are signed in the DigiDoc4 client, the signed documents are forwarded to the validation service SiVa. The SiVa validation service is open source and can be downloaded and…
In the DigiDoc4 Client settings, it is possible to set mobile-ID and Smart-ID service access.
Instructions on how to set mobile-ID and Smart-ID service access in the DigiDoc4 Client
How to designate a TSA URL in the DigiDoc4 Client?
Instructions on how to designate a TSA URL in the DigiDoc4 Client.
Operating systems supported by ID-software
The ID-card software works in Windows, MacOS and Linux environments. Each ID-software version is always supported by specific operating system versions.
Saving ID-software log files on Windows computers
If you are using a Windows computer and have encountered any issues while using your ID-software, ID-card or mobile-ID, saving the log files of the ID-software will help track down the cause of your issue faster.
ID-software: saving diagnostics files
Saving automatic diagnostics files with the help of DigiDoc4 is quick and easy! This is helpful if you wish to contact the ID user support in the case of errors.
The signing and authentication errors ‘Insert Smart Card’ and ‘No Certificates Available’ and the DigiDoc4 Client error ‘No ID-card found’
If you see the errors ‘Insert Smart Card’ or ‘No Certificates available’ or DigiDoc4 gives you the error message ‘No ID-card found’, you can resolve the situation using the instructions provided here.