Mobile-ID and Smart-ID

Have you just started using mobile-ID (mID)? You have come to the right place: here you can find simple instructions for using mobile-ID to access your e-services and digital signing.

  • Errors occurred while using mobile-ID

    Using Mobile-ID is easy and convenient – follow the instructions on the screen and everything will go smoothly. However, if you have a problem with using your mobile ID, you can find help in the…

  • You wish to start using mobile-ID

    Mobile-ID is a modern, convenient, safe and nationally recognised digital identity card that lets you use an online bank quickly and easily, participate in e-elections, manage services and so on. Unlike an ID-card, a mobile-ID does not require a card reader or a computer with special software: mobile phones and an appropriate call card/phone contract are enough.

  • You wish to add a digital signature using DigiDoc4 Client

    Digital signing is very simple.
    Firstly, you need to decide which tool you want to use for signing: your ID-card, mobile-ID or Smart-ID.
    If you are using your ID-card, insert it into the card reader, connect the reader to your computer and launch the DigiDoc4 Client.

  • You cannot digitally sign with mobile-ID

    If you encounter errors when signing with a mobile-ID, read the error message: in most cases, you will receive the information you need to resolve the situation.

  • You wish to become a Smart-ID user

    The free Smart-ID app enables you to log in to e-services, confirm transactions and bank transfers and sign documents: its possibilities are almost as vast a those of ID-cards, digital IDs or mobile-IDs.