PIN codes

In order to use your ID-card (digi-ID, etc.), mobile-ID or Smart-ID electronically, you need PIN codes. Make sure to change your initial PIN codes as soon as possible to those that are easy for you to remember but difficult for others to guess. In this section you can find simple instructions for basic activities with PIN codes.

  • My PIN is blocked (locked)

    If your PIN is blocked, you can easily unlock it again with DigiDoc4. To do that, you need your PUK code.

  • PIN codes: applying for a new code envelope

    If you have forgotten your ID-card, digital-ID or other digital document PIN and PUK codes, you can order a new code envelope from the Police and Border Guard Board.

  • Mobile-ID PIN codes

    Mobile-ID PIN codes are issued with your mobile-ID SIM card. You will find the codes under the disposable surface of the SIM card cover. You will receive three codes with the mobile-ID supported SIM card.

  • PIN codes: ordering a new code envelope

    If you have forgotten your ID-card, digital-ID or other digital document PIN and PUK codes, you can order a new code envelope from the Police and Border Guard Board.