Useful information about smartcard readers

Card reader name and model is usually written on the information label (usually located on the backside of the reader). Product ID can be found from from ID-card utility diagnostics.

  • Under Windows the card reader works with all drivers (manufacturer and Microsoft class drivers), unless marked otherwise in the table. 
  • Under Linuxi and Mac OS X the default driver will work (USB CCID), unless marked otherwise in the table.
  • After using standby and hibernate functionality there could be problems with reading the ID-card. This should only happen if the card was in the reader and some ID-software component in use during that time.  Usually the solution is to remove and insert the card to the reader again but sometimes its required to restart the ID-software component or the computer. 
  • PINPad readers can have issues in Windows terminal solutions as terminal systems are not officially supported environments by the ID-card software. 
  • In addition, you may need to restrict PinPad mode (HP and Dell keyboards / card readers). To do this, you need to add a Windows registry key, the values can be found here.

The card readers in the list are tested by software supported by op. systems.

Supported op. systems:

  • Windows 7 SP1 32bit and 64bit
  • Windows 8.1 32bit and 64bit
  • Windows 10 32bit and 64bit
  • Mac OS X 10.11, 10.12, 10.13 (Intel only)
  • Ubuntu 16.04 (LTS) 32bit and 64bit, 18.04 (LTS) 64bit
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2016

Tested card readers are:

  • Omnikey Cardman 1021 (USB)
  • Plus ID v3 (USB)
  • SCM SCR 3310 (USB)
  • Gemalto CT30 (USB)
  • Dell Broadcom Internal Card Reader (WUDF driver)
  • Lenovo Internal Card Reader Alcor Micro (manufacturer driver)
  • Gemalto Ezio CT710 (PinPad Keyboard, USB)
  • Omnikey Cardman 3821 (PinPad Keyboard, USB)
  • Akasa T = 0 (USB) (with manufacturer driver)

The different card readers that are working is listed here in the table, but have not been tested in the eID software.

To get a good overview of different card readers, look here.

If you have different knowhow about smartcard readers listed in this article, please do not hesitate to let us know.


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