ID-card software known issues

Below are some known shortcomings in the latest version of Open-EID software at 19.3:

  • The Office 365 Online Protection Malware Filter blocks .bdoc files as malware. (IB-4534)
  • Latvian software v3.0 will not validate the .edoc file created by DigiDoc3 - Windows, OS X, Linux. (IB-5072)
  • Ubuntu can not add files to the container using drag'n'drop from the network drive. (IB-5075)
  • If eID card PIN1-code is blocked, then TeRa application displays, that certificate is "valid and applicable". (TERA-215) 
  • If user did configure TeRa to stamp BDOC 1.0 files, then during the search it displays "Searching DDOC files". Application itself is still looking for BDOC 1.0 files. (TERA-215)
  • TeRa application UI wont remember user language setting. (TERA-215)
  • PinPad card reader does not give an error, entering wrong PIN-code; 
  • Firefox browser does not display an error message on the computer screen when you enter the wrong code into your PinPad reader. The error message is displayed(short-term) on the PinPad reader screen (Firefox bug report).
  • The DigiDoc4 client can not read the card information when locking the PIN code on the MacOS operating system. (IB-5485)
  • Because of the QT library error DigiDoc4 Client will stop working if you computer has one of the videocards from this webpage installed. To solve the problem, 1st remove eID software your computer and then install the 32-bit version which is available here.
  • ID cards with ECC certificates work with MacOS with the following web browsers: MacOS 10.13 and 10.14 Safari, Chrome and Firefox, Mac OS X 10.11 is only supported by Firefox.
  • DigiDoc4 does not notify that the PIN code needs to be entered on the PIN-Keyboard (macOS) when signing or decrypting. (IB-5490) 
  • The DigiDoc4 client fails to load the image on Windows if the user does not enter the PIN quickly enough. (IB-5529)
  • After the Digi-ID certificates are successfully updated, the user will see the old certificate information. When the DigiDoc4 client is closed and reopened, the correct certificate information is displayed. (IB-5531) 
  • DigiDoc4 does not use systematic proxy settings under Ubuntu 18.04. (IB-5533)
  • By signing up with the DigiDoc4 digital signature, it is said incorrectly that the document has already been signed by you. If the answer to the question "Will the user wish to continue"is Yes, the signing will be successful. (IB-5537)
  • DigiDoc4 does not close properly if MacOS 10.14 has a digital zoom. (IB-5538)
  • When loading the PinPad reader after entering the wrong PIN1 code, you must enter the correct PIN1 code twice. (IB-5543)
  • Updating Digi-ID certificates fail with Alcor Micro / Akasa Card Reader for Ubuntu 16.04 and Ubuntu 18.04 op. system. (IB-5551)
  • DigiDoc4 displays a residence card as Digi-ID. (IB-5640)



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