ID-card software known issues

Below are some known shortcomings in the latest version of Open-EID software at 18.10:

  • The Office 365 Online Protection Malware Filter blocks .bdoc files as malware;
  • Latvian software v3.0 will not validate the .edoc file created by DigiDoc3 - Windows, OS X, Linux;
  • DigiDoc3 client doesn’t support systemic proxy with OS X 10.13;
  • Ubuntu can not add files to the container using drag'n'drop from the network drive
  • If eID card PIN1-code is blocked, then TeRa application displays, that certificate is "valid and applicable"; 
  • If user did configure TeRa to stamp BDOC 1.0 files, then during the search it displays "Searching DDOC files". Application itself is still looking for BDOC 1.0 files; 
  • TeRa application UI wont remember user language setting. 
  • CTK token does not work as expected under MacOS, if you enter wrong PIN-code or if PIN-code gets locked; 
  • PinPad card reader does not give an error, entering wrong PIN-code; 
  • Operation must be restarted when wrong PIN is entered while using PinPad card reader.
  • Because of the QT library error, DigiDoc3 Client and the ID card utility stop working, if you computer has one of the videocards from this webpage installed. To solve the problem, 1st remove eID software your computer and then install the 32-bit version which is available here;
  • Signing into e-services with Internet Explorer does not work with Windows 2008 R2; 
  • New ID cards with ECC certificates work with MacOS with the following web browsers: MacOS 10.13.4 Safari, Chrome and Firefox, MacOS 10.12 Chrome and Firefox, Mac OS X 10.11 is only supported by Firefox; 
  • Verification of Lithuanian signatures may be unsuccessful ("signature status unknown").
  • After the Digi-ID certificates are successfully updated, the user will see the old certificate information. When the DigiDoc4 client is closed and reopened, the correct certificate information is displayed. 
  • DigiDoc4 does not notify that the PIN code needs to be entered on the PIN-Keyboard (macOS) when signing or decrypting. 
  • DigiDoc4 does not use systematic proxy settings under Ubuntu 18.04.
  • Updating Digi-ID certificates fail with Alcor Micro / Akasa Card Reader for Ubuntu 16.04 and Ubuntu 18.04 op. system.
  • The DigiDoc4 client fails to load the image on Windows if the user does not enter the PIN quickly enough.
  • DigiDoc4 does not close properly if MacOS 10.14 has a digital zoom.
  • By signing up with the DigiDoc4 digital signature, it is said incorrectly that the document has already been signed by you. If the answer to the question "Will the user wish to continue"is Yes, the signing will be successful.
  • App Store links at the end of the Plugin Pack will not work on macOS 10.14 op. system.

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