Select Certificate dialogue window doesn't have the necessary certificate for digital signing in e-services

Windows users may reach the following error when digital signing in Internet Explorer with digi-ID, ID- or residence card:

Digital signing is unsuccessful because the certificates of the document in the card reader have not been properly registered. 

Solution for the issue:

  • Close all browser windows;
  • Make sure that ID-card (or whatever document you are using) is in the card reader and run ID-kaardi haldusvahend/ID-card utility (instructions how to run can be found here);
  • Wait until ID-kaardi haldusvahend/ID-card utility has identified the document in the card reader. 

When document data was successfully read then close the ID-kaardi haldusvahend/ID-card utility and again try to digitally sign in your e-service.  


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