Safari: digital signing in e-services fails

Most common reason why digital signing in Safari with eID card fails is that required plugin status is disabled.

If your OSX is version 10.10 or lower, then use these instructions in order to enable browser based signing plugin:

  • on the top left corner click 'Safari' and choose 'Preferences'

  • now click on tab named 'Security' and then click on 'Plug-in Settings'

  • on the left side of the windows select 'Firefox Token Signing' and make sure that 'When visiting other websites' option is set to 'On'. Make changes if required and click on 'Done'

Now digital signing in e-services with your eID card should be working.

If your OSX version is 10.10 or higher, then in order to enable the browser based signing plugin, launch Safari and click 'Preferences > Websites', where you have to configure plugin as it is shown on following picture:

If this article did not help you to solve the situation please inform ID-card helpline by calling  (+372) 666 8888.


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