An error "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer" while trying to launch ID-card utility or DigiDoc3 client/crypto

If you see following error "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer" while you are trying to run ID-card utility or DigiDoc3 client (see screenshot below):

... then most likely you have installed eID software, which was published before 20th November 2017.

Issue will be resolved, if you update eID software at https://installer.id.ee to 17.11 or later.

IF software installation does not succeed, then most likely your op. system is not up to date. Try updating it.

Windows 7 for example has to have atleast Service Pack 1 (Windows SP1) installed.

Error during installation will be resolved after installing all Windows updates.


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