Starting from January, computer users can only give digital signatures with DigiDoc4, the new ID-card software, which was first made available in July last year. Those who have not yet accepted the update suggested by their computer must update their ID-card software now.
Starting from today, 4 January, digital signatures can no longer be given with the old DigiDoc software. In addition, the old DigiDoc does not support the new ID-cards, which have been issued by the Police and Border Guard Board since 3 December. The update does not concern signing into e‑services and giving signatures there.
The software for signing documents must be updated. To replace the former DigiDoc3 with DigiDoc4, you will have to accept the update offered by your computer or download the new software from the ID-card website at https://installer.id.ee and follow the provided instructions.
DigiDoc4 Client is the updated ID-card software, which allows performing all operations related to the ID-card: giving digital signatures, encrypting documents, and changing PINs. The new software incorporates a new default document format instead of the former BDOC, the internationally recognised and used ASICE format.
The new software is available also for smart devices as a mobile app, which can be downloaded from the App Store (iOS) or Google Play (Android) by searching for ‘RIA Digidoc’. Just like on a computer, you can open, sign, and encrypt documents via the app with your smart device.
Special card readers must be used to perform ID-card operations on smart devices. No additional devices are required if mobile-ID is used.
The DigiDoc client software is used in approximately 600,000 computers. More than 500,000 digital signatures are given through the software each month.
More information about the ID-card software and its use is available on the website www.id.ee. The number of the ID-card helpline is 666 8888 and the lines are open on working days from 8 a.m. to 7 p.m.
Supported operating systems:
- Windows 7 SP1 32 bit and 64 bit
- Windows 8.1 32 bit and 64 bit
- Windows 10 32 bit and 64 bit
- Mac OS X 10.11, 10.13, 10.14
- Ubuntu 16.04 (LTS) 32 bit and 64 bit, 18.04 (LTS) 64 bit, Ubuntu 18.10
- Windows Server 2008 R2
- Windows Server 2012
- Windows Server 2016
- Android: 5.0 and newer
- iOS: 11.0 and newer
