How to change PIN1, PIN2 and PUK codes using Mobile Application?

To change PIN1, PIN2 and PUK codes, follow these instructions:

  • Open RIA DigiDoc

  • Insert ID-card to the card reader and open section "My eID"
  • Wait until your ID-card has been recognized
  • Choose PIN/PUK CODES AND CERTIFICATES
  • Choose CHANGE PIN1, CHANGE PIN2, CHANGE PUK

 

Although the process of changing PIN1, PIN2 and PUK codes is essentially the same, you should still remember few rules: 

Permitted code lengths are different:

  • PIN1 code must be within 4–12 digits
  • PIN2 code must be within 5–12 digits
  • PUK must be within 8 – 12 digits

The new code must be different from the old code, only include numbers and must not partially or fully match your personal code. 

  • Enter CURRENT CODE and twice a new PIN1, PIN2 or PUK code 
  • Choose "CHANGE"

  

 

  • If the code has been changed successfully, the relevant message will be displayed 

NB! You can also change PIN codes if you have forgotten your old PIN codes. In this case, you can use PUK code to change PIN codes

  • Launch RIA DigiDoc
  • Insert ID-card to the card reader and open section "My eID"
  • Wait until your ID-card has been recognized 
  • Choose PIN/PUK CODES AND CERTIFICATES
  • Choose "Forgot PIN1?" or "Forgot PIN2?"
  • Insert PUK code and the new PIN1 or PIN2 twice
  • Choose UNBLOCK
  • The PIN code will be changed and you will see a confirmation of the code change

 


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