New Microsoft Edge ID-card usage

Step 1: Open Extensions

Click on the icon with three dots on the right-hand side of Microsoft Edge and select Extensions

Step 2: Enable Token signing plugin

A new window with extensions opens, find the plugin called Token signing and make sure that it is Enabled. This plugin is enabled by default and you cannot change it yourself!

  • If this plugin exists but its status is something other than Enabled (e.g. Disabled), contact ID-help.

Step 3: Check whether using your ID-card is now possible  

Do the following to ensure that the change takes effect: close Microsoft Edge (all windows if you had several open), open it again and try to sign the same transaction you failed to sign before.

In case the necessary extensions exist in your computer and Token Signing is enabled, but you still cannot work with your ID-card in Microsoft Edge, try updating the browser. For the time being, use another browser for ID-card activities, i.e. Mozilla Firefox.

The use of an ID card can also be interfered with by security software - if you know that your computer is running anti-virus programs, follow these instructions. If ID usage is restricted on your work computer, talk to your company's IT professional.


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