What to do if you cannot start DigiDoc4 or sign online after updating Ubuntu.
Change your PC settings to resolve the error message “Your PC settings only allow you to install approved apps from the Store”.
If you see the errors ‘Insert Smart Card’ or ‘No Certificates available’ or DigiDoc4 gives you the error message ‘No ID-card found’, you can resolve the situation using the instructions provided here.
If DigiDoc4 gives you the error message ‘The SmartCard/PCSC service is not working’, you will have to start the service manually. Instructions are dependant on the operating system you are using.
What it means and what to do if the following error message is displayed when starting the DigiDoc4 client: ‘The program can’t start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer’
Using mobile-ID is easy and convenient – follow the instructions on screen and everything will go smoothly. However, if you experienced errors using your mobile-ID, you may find help in these guidelines. Common error messages:…
What to do if you see an error message reading “Error validating PIN code: the smart card does not support the operation”?
All ID card, digital ID and/or mobile-ID holders have an allotted number of free digital signatures every calendar month. The limit affects signing for personal use and only digital signatures executed through ID-software.