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ID-card

ID-card

Everything you need for the electronic use of the ID-card.

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ID-software

Install ID-software

Windows, macOS ja Ubuntu 25.10 (10.11.2025)

Supported operating systems ID-software version information

Last updated articles

  • ID cards issued from 17 November onwards cannot be used for e-services provided by foreign countries
    ID-card ·
  • You wish for a new ID-card
    ID-card ·
  • Code envelope with PIN and PUK codes
    ID-card ·
  • PIN and PUK codes: Security recommendations
    ID help ·
  • Test your ID-card
    ID-card ·
  • Certificate Policy for identity card, digital identity card, residence permit card and diplomatic identity card
    ID-card ·
  • You wish to obtain a digital ID-card
    ID-card ·
  • Validity of the certificates of the ID-card
    e-Estonia ·
Read all articles

What to do, if...

You wish for a new ID-card
You wish for a new ID-card
My PIN is blocked (locked)
My PIN is blocked (locked)
What to do if an ID-card or other digital document is lost or stolen?
What to do if an ID-card or other digital document is lost or stolen?
You wish to obtain a digital ID-card
You wish to obtain a digital ID-card
You wish to start using your ID-card electronically
You wish to start using your ID-card electronically
Failed to log in or sign in e-services with an ID card
Failed to log in or sign in e-services with an ID card
Read all articles

Important articles

  • ID-card security
  • ID-card certificates
  • ID software installation
  • Ordering/renewal of ID-card

Last updated articles

  • ID cards issued from 17 November onwards cannot be used for e-services provided by foreign countries
  • Test your ID-card
  • Changing the PIN codes and PUK code of the ID-card

Contact ID-helpline Contact ID-helpline
Contact ID-helpline Contact ID-helpline
Suspension of ID-card certificates issued until 14.11.2025 SK ID Solutions (24/7)
+372 677 3377
Revocation of ID card certificates issued from 17.11.2025, Estonian Police and Border Guard Board
Estonian Police and Border Guard Board self-service
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
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