Software and installation

The purpose of this section is to answer any questions you may have about downloading, installing, updating, and configuring your ID-software. Did you know that you can also give your digital signature on a mobile device with the RIA DigiDoc mobile application?

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DigiDoc4 Client

Information on the latest software versions

Kõige värskeima ID-tarkvara versiooni komponentide versiooniinfo: Windows, macOS ja Linux operatsioonisüsteemide jaoks.

Why is it necessary to update the ID-software?

Iga tarkvara vajab vahel uuendamist: põhjuseks tarkvara turvalisuse tagamine ning parem kasutusmugavus. Võta ID-tarkvara uuendamist alati tõsiselt!

Configuring the SiVa validation service in the DigiDoc4 client

When validating PDF and DDOC documents that are signed in the DigiDoc4 client, the signed documents are forwarded to the validation service SiVa. The SiVa validation service is open source and can be downloaded and…

In the DigiDoc4 Client settings, it is possible to set mobile-ID and Smart-ID service access

Instructions on how to set mobile-ID and Smart-ID service access in the DigiDoc4 Client

Issues with the ID-card reader

What to do if issues arise with the card reader while using the ID-card?

Known ID-software defects

With every new ID-software version, we attempt to resolve as many known defects as possible; however, the priority is always to ensure the safety of the user and their data as well as the stability of the software.

ID-software versions info (release notes)

ID-software version info (release notes): changes and known issues, supported operating system etc.

Operating systems supported by ID-software

The ID-card software works in Windows, MacOS and Linux environments. Each ID-software version is always supported by specific operating system versions.

DigiDoc4 Error Message: The PCSC service, required for using the ID-card, is not working

If DigiDoc4 gives you the error message ‘The SmartCard/PCSC service is not working’, you will have to start the service manually. Instructions are dependant on the operating system you are using.

The signing and authentication errors ‘Insert Smart Card’ and ‘No Certificates Available’ and the DigiDoc4 Client error ‘No ID-card found’

If you see the errors ‘Insert Smart Card’ or ‘No Certificates available’ or DigiDoc4 gives you the error message ‘No ID-card found’, you can resolve the situation using the instructions provided here.

ID-software: saving diagnostics files

Saving automatic diagnostics files with the help of DigiDoc4 is quick and easy! This is helpful if you wish to contact the ID user support in the case of errors.

DigiDoc4 message: updating the list of trusted certificates was unsuccessful

What to do when DigiDoc4 says that updating the list of trusted certificates was unsuccessful.

DigiDoc4 Client error: Please check your computer time

Error will be displayed in DigiDoc4 Client when computer time differs from the validity confirmation service time by at least 15 minutes.

DigiDoc4 Client error: Please check your computer time

Installation errors

Ubuntu: ID-software installation, updating and removal

Ubuntu/Linux instructions for installing, updating and removing ID-software using an automated script.

The support period (lifecycle) of ID-software versions

ID-software is security software and it is therefore very important to always use only the latest version of the software. ID-software has an automatic update system – it is important that you install any updates or improvements that ID-software tells you about as soon as possible!

Windows: ID software installation failed

Instructions for the situation when an "Unspecified error" or "Fatal error" appeared when installing the ID software on a Windows computer.

macOS: installing and uninstalling ID-software

Installing ID-software on a macOS computer: software download links for DigiDoc4 and Web components.

ID-software minidriver Windows Update

For Windows 10 and Windows 11, the minidriver component that is part of the ID-software is automatically installed on your computer the first time you connect the ID-card and the card reader to your computer.

How to create a free App Store account, without inserting payment method, for installing DigiDoc4 Client

Apple iTunes account is required to download different free and paid applications for Apple devices. Starting from ID-software version 3.8 the DigiDoc Client can only be found at Apple App Store. NB! Free account can only…

Your computer settings only allow approved apps to be installed from the Store

Change your PC settings to resolve the error message “Your PC settings only allow you to install approved apps from the Store”.

Your computer settings only allow approved apps to be installed from the Store

Change your PC settings to resolve the error message “Your PC settings only allow you to install approved apps from the Store”.

On MacOS computers, separate web components must be installed to use the ID-card

What to do on macOS computers if DigiDoc4 says that to authenticate e-services and sign documents, you should install a package of web browser components.

RIA DigiDoc application

RIA DigiDoc application version information (release notes)

The latest version of the RIA DigiDoc mobile app is always available from the AppStore and Google Play.

In the RIA DigiDoc settings, it is possible to set mobile-ID and Smart-ID service access

Instructions on how to designate mobile-ID and Smart-ID service access in the RIA DigiDoc mobile application.

How to designate a TSA URL in the RIA DigiDoc mobile application?

Instructions on how to designate a TSA URL in the RIA DigiDoc mobile application.