Install ID-software

Installation of ID-software is very easy! Our website automatically offers you the latest software package compatible with your operating system. Just click on the “download” link and follow the on-screen instructions. Extensions must be manually enabled after software installation.

ID-software installation for Windows

ID-software installation for macOS

ID-software installation for Linux

ID-software for 64-bit operating systems

ID-software version: 23.5, DigiDoc4 client version: 4.3.0.4438, released 04.05.2023
ID Software Supported Operating Systems: Windows 10, Windows 11, Windows Server 2016, Windows Server 2019, Windows Server 2022

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Web authentication components for ID card &
Web signing components for Chrome and Firefox

Version: 23.3, published 19.04.2023
ID Software Supported Operating Systems: macOS Big Sur (11), macOS Monterey (12), macOS Ventura (13)

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Web signing components for Safari

Version: 2.4.0, published 19.04.2023
ID Software Supported Operating Systems: macOS Big Sur (11), macOS Monterey (12), macOS Ventura (13)

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DigiDoc4 Client

DigiDoc4 client version: 4.3.0.4438, published 19.04.2023
ID Software Supported Operating Systems: macOS Big Sur (11), macOS Monterey (12), macOS Ventura (13)

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ID Software Supported Operating Systems: Ubuntu 20.04 (LTS) (64bit), 22.04 (LTS) (64bit), 22.10 (64bit)

ID-software version: 23.3, DigiDoc4 client version: 4.3.0.4438, released 19.04.2023
Installation script

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ID Software Supported Operating Systems: Ubuntu 20.04 (LTS) (64bit), 22.04 (LTS) (64bit), 22.10 (64bit)

ID-software version: 23.3, DigiDoc4 client version: 4.3.0.4438, released 19.04.2023
Repository

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Extensions must be manually enabled after software installation. Instructions are available here.

Instructions for installing and updating ID-software on Windows computers

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Installing the software

In the case of Windows, you also need to install software on your computer after downloading it.

Step 1 : First of all, we recommend closing all Internet browser windows. Then open the folder on your computer where you saved the ID software file (for example "Downloads" or "Downloads") and double-click the file name: the installation will start automatically.

Don not worry – all the necessary instructions will be displayed on your screen and the whole process will happen as if by itself. How long this takes depends on the speed of your computer, but generally the whole process should only take a few minutes.

In the welcome window, press the "Install" button to start the installation.

Windows may ask for User Account Verification. Press the "Yes" button.

NB! ID software may display a browser close message when installed. The message is displayed if an older ID software version than 2022.01 is installed on the computer. When the message is displayed, you must close the web browser and continue installing the ID software by pressing the "Retry" button.

Step 2 : When the software is installed on the computer and ready for use, you will see a corresponding message on the screen. Press the "Close" button.
- Instructions for setting up web browsers to use the ID card can be found here.
Updating the software

There are two ways to update the ID software:
- Download the ID software installer from the website www.id.ee, run it and follow the same instructions as when installing the program for the first time.
- Start checking for available updates in the app's own settings:
Step 1 : First of all, we recommend closing all Internet browser windows. Then open the DigiDoc4 client and press the "Settings" button in the upper right corner.

Step 2 : At the bottom of the DigiDoc4 client, press the "REFRESH CONFIGURATION" button.

After that, a confirmation message should appear and the update dialog should open. Press the "Close" button.

Step 3 : If you see "No updates are available" at the top of the dialog, it means that there are no ID software updates at the moment and the latest version of ID software is already installed.

Otherwise, a dialog will inform you of the available update version. Clicking the "Start downloading" button will start downloading the ID software update. After the update is downloaded, a new dialog box will inform you that you can start the update process. Press the "Run" button to start it.

NB! Please note that the language of the dialog windows depends on the interface language of the computer's operating system, not the language of the DigiDoc4 client interface.

After that, follow the on-screen instructions of the installer. At the end of the installation process, the ID software will be updated.
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Instructions for installing ID-software on macOS computers

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Please note that in the case of macOS operating system, you need to save and install three separate software packages on your computer:
- DigiDoc4 Client: you need this for creating digital signatures, use ID-cards, etc.
- Web browser components for authentication in Chrome and digital signing in Firefox*: you need these in order to access, make transactions and create signatures in e-services such as internet banks and the Eesti.ee website via your web browser.
Step 1 : Save software package on your computer and double click on the file name to install it. We recommend that you close all Internet browser windows. First, you need to install the web components.

Step 2 : Software installation is very simple – all necessary instructions are displayed on the screen. Read the information on the screen before moving on to the next step.

Step 3 : Click Customize to remove Firefox and Chrome authentication and signing support. Estonian ID-card support is a necessary component for ID-card operation.

Step 4: A new Apple Store window will open. You may install Web eID support for Safari and the DigiDoc4 client.

Install them if necessary. You need an Apple account.

Step 5: The installation ends with a hint to allow run the extensions.

* Installation of online authentication and signing components is optional: you only need them if you want to access Internet services with an ID card.
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Instructions for installing ID-software on Linux computers

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In the case of Linux, software installation takes place with the help of an automated script via command line. You can find more information in Ubuntu ID software installation, updating and removal instructions, if necessary.
- Ubuntu automatic installation script
- Manual installation repository
Step 1: Download required script.
You can find it here: https://installer.id.ee/media/install-scripts/install-open-eid.sh

Step 2: Open the terminal and find the script directory.
Open the terminal and navigate to the directory where you saved the installation script using the “cd Folder name” command.
Don’t add quotes! For example, a navigation command might look like this: cd /home/username/Downloads

Step 3: Run AutoScript.
To start the script, enter the Terminal command: sh install-open-eid.sh and press  Enter.

Step 4: Enter user password.
There’s nothing going on when you write your password – don’t let it get in the way 🙂 When you have entered the password in the correct format, press Enter.

Step 5: You will see the question “Do you want yo continue? [Y/n]”.
Agree to continue, enter Y on the keyboard and press Enter.

Step 6: If the DigiDoc4 client / ID software is installed successfully, the message “Thank you for using Estonia ID card!” Will be displayed on the terminal.
The terminal window can be closed.
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RIA DigiDoc mobile application

You can install the RIA DigiDoc mobile application on your smart device free of charge. The download links will take you to software download websites.

Browser configuration

Step 1: Enable extension in web browser

After installing the ID software, a notification about the "Web eID" extension will appear in the upper right corner of the Google Chrome web browser. To sign in e-services with an ID card, click in the "Enable extension" window and everything should work.

If the message did not appear in your browser, continue to Step 2.

Step 2: Open extensions in your browser

Click on the icon with three dots on the right-hand side of Google Chrome and select More tools → Extensions.

Step 3: Enable "Web eID" extension

A new window with extensions opens, find the extension called Web eID and make sure that it is Enabled. If it's not, enable it.

The blue indicator in the right corner refers to the activated state of the extension.

If you accidentally uninstalled the "Web eID" extension, you may manually install it in the Chrome Web Store.

NB! If there is a “Token signing” extension in the extension selection, it should be removed. Instructions for removal can be found here.

Step 4: Check whether using the ID-card is now possible in web browser

After you enable the Web eID extension (Step 3), restart your browser: everything should work!

Security software

On some occasions, some third-party software, such as antivirus, adware, etc., handicaps ID software’s work – and the use of your ID-card. Instructions for adjusting your security software settings find here.

Step 1: Open extensions in your browser

Click on the icon with three dots on the right-hand side of Mozilla Firefox and select "Add-ons and themes".

Step 2: Open extensions in the manager

In the left menu of the Manage Your Extensions, there is an "Extensions" option with a puzzle icon. Click on it and you will see the extensions:

"Web eID" for Windows and macOS operating systems

"Web eID" and "PKCS11 loader" for Ubuntu operating system

NB! If there is a “Token signing” extension in the extension selection, it should be removed. Instructions for removal can be found here.

Step 3: Enable Web eID and PKCS11 loader extensions

Find the extension named Web eID and make sure its 'Enabled'. If not, enable it.

Ubuntu operating system must have "Web eID" and "PKCS11 loader" extensions installed. Windows and macOS operating systems only need to have the "Web eID" extension.

The blue indicator in the right corner refers to the activated state of the extension.

If you accidentally removed the "Web eID" or "PKCS11 Loader" web extension, you can manually reinstall it from the Mozilla Firefox web store.
Web eID - https://addons.mozilla.org/en-US/firefox/addon/web-eid-webextension/
PKCS11 loader - https://addons.mozilla.org/en-US/firefox/addon/pkcs11-module-loader/

If “PKCS11 loader” extension fails to install in Mozilla Firefox web browser

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If the installation of the extension is not possible for some reason, proceed as follows:
- If you are using Ubuntu operating system versions 21.10 and 22.04, you may have Firefox SNAP installed by default, which does not support the use of an ID card for authentication and signing. To solve the situation, you should install the regular version of Firefox to authenticate and sign online with the ID card in the Firefox web browser. (Removing Firefox SNAP will remove ALL users' Firefox profiles. We recommend backing up Mozilla Firefox profiles before removing Firefox SNAP). You can find the instructions here.
- Check for Mozilla Firefox updates. If there are amy available, please install them and restart the web browser twice.
- If you have antivirus software, configure it accordingly or remove it temporarily.
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Step 4: Check whether using the ID-card is now possible in web browser

After enabling the Web eID and PKCS11 loader extensions (step 3), restart your browser: everything should work!

Security software

To use the ID-card on the Safari browser, you will need the necessary web components installed on your computer: software package can be downloaded from the install ID-software page.

Then you will have to allow use of the "Web eID" plug-in in Safari. By default, it is not allowed.

Our step-by-step instructions will allow you to easily and conveniently verify that all of the plugins you will need to use the ID-card are allowed in Safari. Be sure to watch the video tutorial.

Step 1: Open Preferences in Safari

Open the "Safari" menu in the Safari web browser and select "Preferences".

Step 2: Open the Extensions tab

This opens the extensions window – find the "Extensions" menu link with the puzzle icon in the upper menu and click on it. Then check that "Web eID" (link with the ID-icon) in the left-hand menu is ticked. Now allow the extension to be used on every websites. Click the "Always Allow on Every Website …", and then "Always Allow on Every Website".

NB! If there is a “Token signing” extension in the extension selection, it should be removed. Instructions for removal can be found here.

Step 3: Check that everything is working

After you have permitted the Web eID plugin, you should be able to use your ID-card with Safari. If necessary, restart your computer and try again.

However, if the ID-card still doesn’t work, check that DigiDoc4 Client reads your data correctly – maybe the problem lies in the card or the card reader. You can always use another web browser as well (e.g. Mozill Firefox or Google Chrome) or contact ID-help.

Security software

Step 1: Enable extension in web browser

After installing the ID software, a notification about the "Web eID" extension will appear in the upper right corner of the Microsoft Edge web browser. To sign in e-services with an ID card, click in the “Enable extension” window and everything should work.

If the message did not appear in your browser, continue to Step 2.

Step 2: Open extensions in your browser

Click on the icon with three dots on the right-hand side of Microsoft Edge and select Extensions.

Then click "Manage extensions" in the window that opens.

Step 3: Enable “Web eID” extension

A new window with extensions opens, find the extension called Web eID and make sure that it is Enabled.

The blue indicator in the right corner refers to the activated state of the extension.

If not, enable it. If enabled, the browser may also ask for additional confirmation. Click on "Turn on extension" in the window to confirm.

If you accidentally uninstalled the "Web eID" extension, you may manually install it in the Microsoft Edge Web store.

NB! If there is a “Token signing” extension in the extension selection, it should be removed. Instructions for removal can be found here.

Step 4: Check whether using the ID-card is now possible in web browser

After you enable the Web eID extension (Step 3), restart your browser: everything should work!

In order to authenticate and sign online with an ID card, Windows users need to update their ID software

ID-software installation for Windows

ID-software installation for macOS

ID-software installation for Linux

Installing the software

Updating the software

RIA DigiDoc mobile application

Browser configuration