!

In order to authenticate and sign online with an ID card, Windows users need to update their ID software

ID-help

ID-software

Install ID-software

macOS and Ubuntu 23.3 (19.04.2023), Windows 23.5 (04.05.2023)

Supported operating systems ID-software version information

ID-card

Everything you need for the electronic use of the ID-card.

Start here

Mobile-ID

All the information you need to sign up for mobile-ID.

Start here

What to do, if...

My PIN is blocked (locked)
My PIN is blocked (locked)
Failed to log in or sign in e-services with an ID card
Failed to log in or sign in e-services with an ID card
You wish to add a digital signature using a computer
You wish to add a digital signature using a computer
You wish to add a digital signature in RIA DigiDoc using mobile-ID
You wish to add a digital signature in RIA DigiDoc using mobile-ID
PIN codes: applying for a new code envelope
PIN codes: applying for a new code envelope
You cannot digitally sign with mobile-ID
You cannot digitally sign with mobile-ID
You wish to locate DigiDoc4 ID-software on your computer?
You wish to locate DigiDoc4 ID-software on your computer?
You wish to start using mobile-ID
You wish to start using mobile-ID
What to do if an ID-card or other digital document is lost or stolen?
What to do if an ID-card or other digital document is lost or stolen?
You wish for a new ID-card
You wish for a new ID-card
You wish to start using your ID-card electronically
You wish to start using your ID-card electronically
You wish to become a Smart-ID user
You wish to become a Smart-ID user

Browser issues and setup

Google Chrome
Google Chrome
Microsoft Edge
Microsoft Edge
Mozilla Firefox
Mozilla Firefox
Safari
Safari
Configuring browsers for using ID-card
15.03.2022
Configuring Safari for using ID-card
15.01.2020
Configuring Microsoft Edge for using the ID-card
15.01.2020

Last updated articles

Problems with DigiDoc4 / ID-card reader

Read all the articles

Search for help by keywords

Browsers

Google Chrome Safari Mozilla Firefox Internet Explorer Microsoft Edge

Activities

signing decryption encryption authentication

Hardware

HP smartcard card reader MacBook Air

Operating systems

Windows macOS Linux Windows 10 Windows 8.1

Compatibility

digital stamp DigiDoc4 certificates RIA DigiDoc TSA

Applying for documents

Security

Last updated articles

Contact ID-helpline
Contact ID-helpline