Authentication
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Failed to log in or sign in e-services with an ID card
Did you encounter problems accessing e-services, such as an online bank or a web page?
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Getting rid of excess certificates
On a computer with several users, your browser may prompt you to manually enter the right certificate when entering e-services with an ID-card. Instructions for avoiding this problem and removing expired/extra certificates.
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Not prompted for PIN1 code or certificate when entering e-services
What to do if you are not prompted for your PIN1 code or certificate (Lenovo computers – Superfish Inc. VisualDiscovery, other manufacturers Web Companion and AdFender; Bitdefender free) when entering e-services.
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Error when using ID-card: “The smart card does not support the operation.“
What to do if you see an error message reading “Error validating PIN code: the smart card does not support the operation”?
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Only some e-services in macOS are accessible
Do you use a computer with Mac OS and find that only some e-services are accessible when using your ID-card but others are not?
