Using mobile-ID

  • Errors occurred while using mobile-ID

    Using Mobile-ID is easy and convenient – follow the instructions on the screen and everything will go smoothly. However, if you have a problem with using your mobile ID, you can find help in the…

  • You cannot digitally sign with mobile-ID

    If you encounter errors when signing with a mobile-ID, read the error message: in most cases, you will receive the information you need to resolve the situation.

  • Using mobile-ID

    In order to use mobile-ID, you only need your smartphone and mobile-ID PIN codes. Today almost all larger e-services have mobile-ID support, providing the option to log in with an ID-card, and mobile-ID works on a computer, a tablet as well as a mobile phone.