ID-cards are identity documents that are mandatory for Estonian citizens and citizens of the European Union who are permanently residing in Estonia.
The ID-card is a mandatory identity document for all Estonian citizens. You can request one from the Estonian Police and Border Guard Board.
If you have lost your PIN code and PUK code, you can request a new code envelope without replacing the ID-card.
Here you will find step-by-step instructions for downloading and installing ID-software (incl. DigiDoc4 client) and web browser software and a number of other useful tips.
What to do if the computer switches off the ID card reader to save power?
Do you use a computer with Mac OS and find that only some e-services are accessible when using your ID-card but others are not?
Did you know that DigiDoc4 allows you to conveniently and rapidly verify digital signatures given with the Finnish ID-card and sign documents using the Finnish ID-card? Or that a signature given with the Finnish ID-card is not at a level equivalent to a digital signature given with the Estonian ID-card?
During the lifetime of the ID-card, the card’s security elements, design and the chip firmware have all changed.
You can find answers to all the most frequently asked questions about the electronic use of ID-card and mobile-ID on the id.ee webpage: feel free to use our search function! However, if your problem remains unsolved, please contact the ID Help Centre through the form here. The more precisely you describe your problem and the emergence of the situation, the more personalized assistance we can provide. All answers with easy steps and instructions that could help to resolve your problem will be sent to you in writing!