Liigu sisuni
id.ee logo
Eesti Русский
Eesti Русский
  • Install ID-software
  • ID-help
    • Signing
    • Authentication
    • Encryption
    • PIN codes
    • Software and installation
    • Browsers
    • Card reader
    • For administrator
    • Security software
    • Security

    Useful links

    • Contact us
    • Security
    • News
  • ID-card
    • Introduction
    • Certificates
    • Security
    • Update
    • Test your ID-card
  • Mobile-ID
    • Introduction
  • Smart-ID
  • e-Estonia
    • Digital signing
    • General
    • Eesti.ee
    • Trust services
    • News
  • For developers
    • Digital signing
    • ID-card
    • Mobile-ID
    • DigiDoc libraries
    • Identification
    • Knowledge base
    • Testing
    • Web eID
    • Developer news

The Firefox web browser may experience problems with ID card authentication. If you experience problems, we recommend using other supported browsers.

märksõna: identity theft

What to do if an ID-card or other digital document is lost or stolen?

Rubriik: ID help - Security
What to do if an ID-card or other digital document is lost or stolen?

Did you discover that your ID-card is lost or stolen? First, consider whether you have used it recently and left it in a slightly different place than usual, for example, on the desk? ​How you proceed depends on how sure you are of the theft of the card.

PIN and PUK codes: Security recommendations

Rubriik: ID help - PIN codes ID-card - PIN codes

A code envelope with the PIN and PUK codes was given to you with your digital identity card. You cannot use the ID-card (or other digital identity cards) without them. Your certificates, i.e. your electronic…

Contact ID-helpline Contact ID-helpline
Contact ID-helpline Contact ID-helpline
Suspension of ID-card certificates, SK ID Solutions (24/7)
+372 677 3377
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
Download the latest ID software
Subscribe to the ID software newsletter!
RSS
Euroopa Liit Euroopa Regionaalarengu Fond ja Eesti tuleviku heaks logo
Veebilehte haldab Riigi Infosüsteemi Amet
Sellel veebilehel kasutatakse küpsiseid. Kasutamist jätkates nõustute küpsiste ja veebilehe üldtingimustega.
Loe tingimusiNÕUSTUN
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
SAVE & ACCEPT