Did you encounter problems accessing e-services, such as an online bank or a web page?
Laptops with fingerprint readers (particularly by Hewlett Packard, i.e. HP) may pose a security risk where e-services – for instance, the Internet Bank – can be accessed and used for confirming activities and transactions without entering ID-card PINs.
If the DigiDoc4 client successfully reads the data of the document in the card reader, but it is not possible to enter e-services, the reason for the malfunctions may lie in adware or malware.
What to do if you are not prompted for your PIN1 code or certificate (Lenovo computers – Superfish Inc. VisualDiscovery, other manufacturers Web Companion and AdFender; Bitdefender free) when entering e-services.