Cannot sign with an ID-card in the e-service? Make sure the Web eID extension is turned on in your browser!
After you have installed the latest ID Software from the id.ee website, you need to give permission in your browser to the extension (or add-on, plug-in) called Web eID. This extension is required for digital signing with an ID-card.
The id.ee website provides information on how to turn on the Web eID extension in Chrome, Edge, Safari, and Firefox. https://www.id.ee/en/article/configuring-browsers-for-using-id-card/