If the DigiDoc4 client successfully reads the data of the document in the card reader, but it is not possible to enter e-services, the reason for the malfunctions may lie in adware or malware.
märksõna: Bitdefender
Bitdefender antivirus software interferes with use of e-services
If you have installed Bitdefender antivirus and you’re not able to enter e-services with your ID-card, you’ll need to change Bitdefender settings.
Not prompted for PIN1 code or certificate when entering e-services
What to do if you are not prompted for your PIN1 code or certificate (Lenovo computers – Superfish Inc. VisualDiscovery, other manufacturers Web Companion and AdFender; Bitdefender free) when entering e-services.
