What to do on macOS computers if DigiDoc4 says that to authenticate e-services and sign documents, you should install a package of web browser components.
Did you encounter problems accessing e-services, such as an online bank or a web page?
To use the ID-card over the internet (for accessing e-services and signing transactions and actions etc.) your browser needs to be correctly configured. Read the step-by-step instructions.
To use the ID-card with Microsoft Edge, you will need the latest ID-software installed and the Microsoft Edge signing plugin (Token Signing). The links for downloading both of these can be found on the ID-software installation page.
An easy step-by-step instruction for configuring Safari browser plug-ins and full information about the necessary web components.
Changing Internet Explorer web browser settings and allowing plugins for use of the ID-card.
Step-by-step instructions for configuring Google Chrome extensions – plugins – for use of the ID-card.
Instructions for configuring Mozilla Firefox for using an ID-card: changing settings and allowing the extensions Token Signing and PKCS11 loader.
If the DigiDoc4 client successfully reads the data of the document in the card reader, but it is not possible to enter e-services, the reason for the malfunctions may lie in adware or malware.