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In the event that the DigiDoc4 application displays an access certificate expiration message, you need to update the ID software!

märksõna: PINs

My PIN is blocked (locked)

Rubriik: ID help - PIN codes ID-card - PIN codes
My PIN is blocked (locked)

If your PIN code is blocked, you can conveniently unlock it again with the DigiDoc4 application. For this you need your PUK code.

Changing PIN codes of an ID-card in RIA DigiDoc application

Changing PIN codes of an ID-card in RIA DigiDoc application

Have you forgotten your PIN codes or accidentally blocked them? RIA DigiDoc app, also known as the mobile app, allows you to change the PIN codes of your ID-card by connecting your ID-card to your…

PIN codes of the ID-card: applying for a new codes envelope

Rubriik: ID help - PIN codes ID-card - PIN codes
PIN codes of the ID-card: applying for a new codes envelope

If you have forgotten your ID-card, digital-ID or other digital document PIN and PUK codes, you can order a new code envelope from the Police and Border Guard Board.

PIN and PUK codes: Security recommendations

Rubriik: ID help - PIN codes ID-card - PIN codes

A code envelope with the PIN and PUK codes was given to you with your digital identity card. You cannot use the ID-card (or other digital identity cards) without them. Your certificates, i.e. your electronic…

Mobile-ID PIN codes

Rubriik: ID help - PIN codes Mobile-ID - Introduction
Mobile-ID PIN codes

Mobile-ID PIN codes are issued with your mobile-ID SIM card. You will find the codes under the disposable surface of the SIM card cover. You will receive three codes with the mobile-ID supported SIM card.

Code envelope with PIN and PUK codes

Rubriik: ID-card - PIN codes

You are given a sealed code envelope containing the PIN and PUK codes of the digital identity document (e.g. an ID-card), which allow you to use the card electronically.

Contact ID-helpline Contact ID-helpline
Contact ID-helpline Contact ID-helpline
Suspension of ID-card certificates, SK ID Solutions (24/7)
+372 677 3377
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
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