ID software that has not been updated for over a year can no longer be used to log in to state e-services from 13 June onwards


Users of ID cards who have not updated their ID software for over a year should do so before 13 June because on that date, the Information System Authority (RIA) will fully switch to the new Web eID solution for online ID card authentication and signing.

RIA unveiled the innovative Web eID solution with the March 2022 software update and since then, 75% of ID software users have updated their ID software and started using Web eID. From 13 June, the state authentication service will also switch to the new authentication and signature solution, which means that ID card users who last updated their ID software before March last year will no longer be able to log in to the state authentication service and access public sector e-services with their ID card.

A warning is displayed when logging in via the state authentication service for those users who have not yet made the necessary software update. From 13 June, they will have to upgrade their ID software – otherwise, they will no longer be able to log in to public e-services with their ID card via the state authentication service.

The latest ID software can be downloaded here:

Please note! If you experience any problems authenticating or signing online with your ID card after the update, please make sure that you have activated the Web eID extension in your web browser (Firefox, Chrome, Edge, Safari). Instructions for activating the Web eID extension can be found here:

If you have any problems or questions, you can find answers on the website. You can also contact the ID Helpdesk via the form on the website or call (+372) 666 8888 (8.30 a.m. to 5 p.m. on weekdays).