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  • ID-software Administration and Installation Guide for Administrators
    ID help · 31.10.2024

    The latest version of Open EID software has become installation component-based. A central configuration admin interface has been added, allowing the software configuration settings in the user’s computer to be updated from the State Information System Authority (RIA) servers.

  • List of URLs contacted internally by the ID-card software
    ID help · 08.08.2024

    List of addresses contacted internally by the ID-card software.

  • Notify us of the problem
    ID help · 17.06.2025

    You can find answers to all the most frequently asked questions about the electronic use of ID-card and mobile-ID on the id.ee webpage: feel free to use our search function! However, if your problem remains unsolved, please contact the ID Help Centre through the form here. The more precisely you describe your problem and the emergence of the situation, the more personalized assistance we can provide. All answers with easy steps and instructions that could help to resolve your problem will be sent to you in writing!

  • RIA released new ID-card software version for Windows operating system
    e-Estonia · 20.03.2020

    RIA released today new ID-card software version 19.12.0 for Windows operating system, which solved a problem with ID-card usage in the latest Mozilla Firefox version (version 71).  

  • Changes in the Time-Stamping Service certificate
    e-Estonia · 20.03.2020

    On January 2, 2020, an important change will be implemented in the SK Time-Stamping Service, which will affect all SK Time-Stamping Service users. On January 2 at 3.30 PM EET, the SK Time-Stamping Service certificate…

  • IIS web server works with certificates issued from EE-GovCA2018 chain (updated 15.11.2019)
    e-Estonia · 20.03.2020

    Today Microsoft released updates to its version of Windows Server, where certificates issued from the EE-GovCA2018 chain are working as expected and the IIS web server issue is resolved. The versions that were updated are…

  • Installing or updating ID-software
    ID help · 11.02.2026

    Installation of ID-software is very easy! Our website automatically offers you the latest software package compatible with your operating system. Just click on the “download” link and follow the on-screen instructions.

  • ID card software version 19.10 The software signing certificate was updated
    e-Estonia · 20.03.2020

    RIA updated todays its ID card software (ver. 19.10), which also included a new version of the software signing certificate for the Windows operating system. Due to the new certificate, the following message may be…

  • SK ID Solutions announces: the DigiDocService service will be shut down in 2020
    e-Estonia · 07.11.2023

     SK ID Solutions will stop offering its DigiDocService web service from October 2020. This change will affect all e-services that allow for the use of Mobile-ID or use the DigiDocService web service for actions related…

  • The Information System Authority will adopt Smart-ID for state services
    e-Estonia · 20.03.2020

    Earlier this week, the Information System Authority (RIA) and the Smart-ID solution provider SK ID Solutions (SK) signed a contract that will allow Smart-ID to be used as an authentication tool to access state e-services.…

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Suspension of ID-card certificates issued until 14.11.2025 SK ID Solutions (24/7)
+372 677 3377
Revocation of ID card certificates issued from 17.11.2025, Estonian Police and Border Guard Board
Estonian Police and Border Guard Board self-service
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
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