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  • You need to install a new plug-in to give digital signatures in the updated Edge web browser
    e-Estonia · 20.03.2020

    On 15 January, Microsoft rolled out the automatic update to their web browser, Edge. In order to give digital signatures with the ID-card while using e-services with Edge, users will need to update their browser…

  • We recommend using an e-seal instead of mass signing with the ID card
    ID help · 24.03.2020

    We recommend using an e-seal instead of mass signing with the ID card

  • Terms of use and signature volume limits for the DigiDoc4 application and RIA DigiDoc mobile application
    ID help · 01.10.2024

    All ID card, digital ID and/or mobile-ID holders have an allotted number of free digital signatures every calendar month. The limit affects signing for personal use and only digital signatures executed through ID-software.

  • Saving e-signature confirmation page
    ID help · 02.04.2024

    Using DigiDoc4, the e-signature confirmation page can be saved and printed. The confirmation page displays data on the signed files and the signers.

  • Document has invalid signature
    ID help · 31.03.2020

    Did you encounter a situation where digital signing of the document worked correctly but the signature became invalid when you sent the signed document to a recipient?

  • Signing and encryption with a digital seal (crypto-stick)
    ID help · 21.01.2025

    To use a digital seal and encryption certificate issued on a crypto-stick with DIgiDoc4, you will need:
    SafeNet Authentication Client installed on your computer in addition to the ID-software.

  • Digital signing with Finnish ID-cards
    09.09.2024

    Did you know that DigiDoc4 allows you to conveniently and rapidly verify digital signatures given with the Finnish ID-card and sign documents using the Finnish ID-card? Or that a signature given with the Finnish ID-card is not at a level equivalent to a digital signature given with the Estonian ID-card?

  • ID-card generations supported in different versions of the ID-software
    ID help · 09.12.2025

    During the lifetime of the ID-card, the card’s security elements, design and the chip firmware have all changed.

  • Code envelope with PIN and PUK codes
    ID-card · 13.11.2025

    You are given a sealed code envelope containing the PIN and PUK codes of the digital identity document (e.g. an ID-card), which allow you to use the card electronically.

  • Windows 7 users are going to have to upgrade their operating system early next year
    e-Estonia · 20.03.2020

    Microsoft will stop supporting the Windows 7 operating system on 14 January 2020. Although you can still use a computer which runs the Windows 7 operating system, the Information System Authority (RIA) recommends replacing your…

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Suspension of ID-card certificates issued until 14.11.2025 SK ID Solutions (24/7)
+372 677 3377
Revocation of ID card certificates issued from 17.11.2025, Estonian Police and Border Guard Board
Estonian Police and Border Guard Board self-service
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
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