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In the event that the DigiDoc4 application displays an access certificate expiration message, you need to update the ID software!

märksõna: card reader

How to check that your ID-card reader is working?

In order to check if your card reader is operational, insert your ID-card into the card reader, connect it to the computer and open up the DigiDoc4.

Issues with the ID-card reader

Rubriik: ID help - Card reader

What to do if issues arise with the card reader while using the ID-card?

Problem: mini-PC switches off ID-card reader to save power

What to do if the computer switches off the ID card reader to save power?

Useful information about smartcard readers

Rubriik: ID help - Card reader

Chip cards may behave differently depending on the operating system. The following lists the basic requirements of each operating system and tested card readers.

Contact ID-helpline Contact ID-helpline
Contact ID-helpline Contact ID-helpline
Suspension of ID-card certificates, SK ID Solutions (24/7)
+372 677 3377
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
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