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In the event that the DigiDoc4 application displays an access certificate expiration message, you need to update the ID software!

märksõna: DigiDoc4

My PIN is blocked (locked)

Rubriik: ID help - PIN codes ID-card - PIN codes
My PIN is blocked (locked)

If your PIN code is blocked, you can conveniently unlock it again with the DigiDoc4 application. For this you need your PUK code.

ID-software versions info (release notes)

Rubriik: ID help - ID-software

ID-software version info (release notes): changes and known issues, supported operating system etc.

DigiDoc container format life cycle

Rubriik: For developer - Digital signing

An overview of DigiDoc container formats supported by different versions and components of the ID-sofrware.

Manual installation of Trust Service Status Lists of certificates in DigiDoc4 application

Rubriik: ID help - For administrator

DigiDoc4 uses Trust Service Status Lists (TSLs) to check the trustworthiness of certificates of BDOC and ASiC-E files both upon signing and signature validation.

Viewing and saving ID-card certificates

Rubriik: ID-card - Certificates

Guidelines on how to view and save your ID-card certificates.

How to check that your ID-card reader is working?

In order to check if your card reader is operational, insert your ID-card into the card reader, connect it to the computer and open up the DigiDoc4.

Validity of the certificates of the ID-card

Rubriik: e-Estonia - Digital signing ID-card - Certificates

You can see whether your ID-card certificates are valid when you open DigiDoc4. An ID-card cannot be used for electronic acts without valid certificates, e.g. you cannot log in to your bank or sign documents digitally!

The support period (lifecycle) of ID-software versions

Rubriik: ID help - ID-software

ID-software is security software and it is therefore very important to always use only the latest version of the software. ID-software has an automatic update system – it is important that you install any updates or improvements that ID-software tells you about as soon as possible!

Your computer settings only allow approved apps to be installed from the Microsoft Store

Rubriik: ID help - ID-software installation

Change your PC settings to resolve the error message “Your PC settings only allow you to install approved apps from the Store”.

macOS: installing and uninstalling ID-software

Rubriik: ID help - ID-software installation

Installing ID-software on a macOS computer: software download links for DigiDoc4 and Web components.

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Contact ID-helpline Contact ID-helpline
Contact ID-helpline Contact ID-helpline
Suspension of ID-card certificates, SK ID Solutions (24/7)
+372 677 3377
Applying an ID card and PIN envelopes, Estonian Police and Border Guard Board
www.politsei.ee
Smart-ID Customer Support, SK ID Solutions (24/7)
+372 715 1606
www.smart-id.com
ID-software user support, Information System Authority (8.30 am – 5 pm on working days)
+372 666 8888
Download the latest ID software
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