Compete information about the terms of use of certificates

The terms of use of certificates describe the main principles followed when issuing and using the certificates of ID cards, residence permit cards, digi-IDs and diplomatic identity cards.

  • Certificates: terms and conditions for the use of certificates

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    The latest version of the Terms and Conditions for Use of ID-card (and digi-ID, diplomatic identity card, permanent residence permit card and e-resident’s digital ID card) Certificates:

    Older versions of the Terms and Conditions for Use of ID-card Certificates:

    You agree to the Terms and Conditions for Use of Mobile-ID Certificates upon entering into a mID contract. Mobile-ID certificates cannot be updated: upon their expiry, you require a new mID SIM card and the service must be reactivated on the Police and Border Guard Board website with your ID-card. For more information, contact your mobile network operator.

    You agree to the Terms and Conditions for Use of Smart-ID Certificates upon creating a Smart-ID account (and if you update/personalise your account). More information on Smart-ID certificates and the terms and conditions for their use can be found on the Smart-id.com website. 

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  • What you need to know about the terms and conditions for the use of ID-card certificates

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    The terms and conditions for the use of ID-card certificates (and for other digital documents) detail the rights, obligations and responsibilities of both the holders and issuers of certificates. You agree to follow these terms and conditions upon issue of the document: the document will not be issued to you unless you agree to the terms and conditions.

    Above all, you must remember the following:

    1. You must not give your document or PINs to anybody else. 
    2. If the document is lost or may have been used without authorisation, the certificates must be suspended immediately by calling +372 677 3377. 
    3. Suspended certificates can be reactivated at Police and Border Guard Board service points
    4. As the certificate holder, you are obligated to revoke the certificates if there is suspicion that you may have lost control of your document while the certificates were suspended. 
    5. If your document is lost, stolen or has become unusable due to another reason, as the document holder you must notify the PBGB immediately for the document to be declared invalid.  
    6. As the certificate holder, you are responsible for the operations conducted using the certificates and for the consequences thereof. 
    7. When logging in to e‑services, the certificate containing the certificate holder’s name and personal identification code is sent to the service provider. 
    8. When providing a digital signature, the certificate containing the certificate holder’s name and personal identification code is appended to the document. 

    It is definitely worth reading the terms of use of certificates – this way you will be informed of your rights and obligations and are able to protect your electronic identity better.

    If you no longer agree to the terms and conditions for the use of certificates, you can cancel the certificates. This means that your ID-card will remain valid as a physical identity document (e.g. as a travel document), but you can no longer use it to access electronic services.

    Digi-IDs and e-resident’s digital IDs are only meant for electronic use and therefore become invalid if certificates are cancelled.

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  • Certificates: Frequently asked questions about ID-card certificates

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    What do the terms and conditions for the use of certificates mean?

    The terms and conditions for the use of certificates describe the main principles followed when issuing and using the certificates of ID-cards, residence permit cards, digi-IDs and diplomatic identity cards.

    Why must I agree to the terms and conditions for the use of certificates?

    Subsection 9 (1) of the Identity Documents Act provides for establishing a list of data to be entered in a document. Consequently, ID-cards, residence permit cards, digi-IDs and diplomatic identity cards are always issued with certificates enabling the digital identification of persons and the provision of digital signatures. It is necessary to agree to the terms and conditions for the use of certificates in order to be aware of one’s rights and obligations when using an electronic identity.

    What happens if I do not agree to the terms and conditions for the use of certificates?

    The list of digital data to be entered in an identity document is established by a regulation of the minister responsible for the area. Consequently, ID-cards, residence permit cards, digi-IDs and diplomatic identity cards are always issued with certificates enabling the digital identification of persons and the provision of digital signatures. It is obligatory to examine and agree to the terms and conditions for the use of certificates when applying for a document. If the terms and conditions for the use of certificates are not agreed to, it is not possible to issue the document either.

    How can I examine the terms and conditions for the use of certificates?

    Both the latest and slightly older versions of the terms and conditions for the use of certificates can be viewed on our website and the terms and conditions for the use of certificates website.

    What are the certificates used for?

    ID-cards, residence permit cards, digi-IDs and diplomatic identity cards have two certificates. The personal identification certificate allows you to log into e‑services and encrypt/decrypt documents. The digital signature certificate allows you to provide a signature equivalent to a hand‑written signature in an electronic environment.

    If I do not wish to use my document electronically, do I still have to agree to the terms and conditions for the use of certificates?

    It is mandatory to agree to the terms and conditions for the use of certificates when applying for an ID-card, a residence permit card, a digi-ID and a diplomatic identity card.

    If a document applicant does not wish to use the certificates, these can be revoked once the document has been issued, i.e. the document will remain valid only as a physical identity document. If the certificates of a digi-ID are revoked, the document itself will also become invalid, as it is intended for electronic use only. Revoking the certificates makes it impossible to use the electronic functionality of the document, i.e. to log into e‑services or provide digital signatures. If you wish to use the document electronically at a future time, you need to apply for a new document.

    What kind of information is contained in the terms and conditions for the use of certificates?

    The terms and conditions for the use of certificates detail the rights, obligations and responsibilities of both the holders and issuers of certificates.

    It is essential for document holders to be primarily aware of the following:

    • You must not give your document or PINs to anybody else. 
    • If the document is lost or might have been used without authorisation, the certificates must be suspended immediately by calling +372 677 3377. 
    • Suspended certificates can be reactivated at PBGB service offices. 
    • Certificate holders are obligated to revoke the certificates if there is suspicion that they might have lost control of their document while the certificates were suspended. 
    • If a document is lost or stolen or has become unusable due to another reason, the document holder must notify the PBGB immediately for the document to be declared invalid. 
    • Certificate holders are responsible for the operations conducted using the certificates and for the consequences thereof. 
    • When logging in to e‑services, the certificate containing the certificate holder’s name and personal identification code is sent to the service provider. 
    • When providing a digital signature, the certificate containing the certificate holder’s name and personal identification code is appended to the document. 

    Complete terms and conditions for the use of certificates

    When must I agree to the terms and conditions for the use of certificates?

    You are required to agree to the terms and conditions for the use of certificates when applying for an ID-card, a residence permit card, a digi-ID and a diplomatic identity card.

    Why has it not been necessary to agree to the terms and conditions for the use of certificates before? Is this a new requirement?

    Previously, people were asked to agree to the terms and conditions for the use of certificates when they collected their document and signed the issuance statement. This is not a new requirement.

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