You should suspend the certificates of your ID-card as soon as you notice that you have lost it or it has been stolen: this way, your electronic identity remains protected.
If you’re certain that your ID-card has been stolen and cannot be retrieved, you should annul it.
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Show Hide If your ID-card, mobile-ID, etc. is lost or stolen, you should immediately suspend the certificates related thereto in order to be protected from identity theft.
You can suspend the certificates of ID-cards and other digital documents via telephone:
- by calling +372 677 3377.
NB! You will be asked to provide your name and personal identification code.
In order to reactivate suspended certificates you need to go to a Police and Border Guard Board service point: certificates cannot be reactivated by phone.
If you are certain that your ID-card is indeed stolen, you should notify the police and have your ID-card and related certificates declared invalid.
Did you know that in the case of theft you should also suspend the certificates related to your mobile smart device?
