What to do on macOS computers if DigiDoc4 says that to authenticate e-services and sign documents, you should install a package of web browser components.

What to do when DigiDoc4 says that updating the list of trusted certificates was unsuccessful.

With every new ID-software version, we attempt to resolve as many known defects as possible; however, the priority is always to ensure the safety of the user and their data as well as the stability of the software.

What to do if issues arise with the card reader while using the ID-card?

The ID-card software works in Windows, MacOS and Linux environments. Each ID-software version is always supported by specific operating system versions.

Saving automatic diagnostics files with the help of DigiDoc4 is quick and easy! This is helpful if you wish to contact the ID user support in the case of errors.

Did you discover that your ID-card is lost or stolen? First, consider whether you have used it recently and left it in a slightly different place than usual, for example, on the desk? ​How you proceed depends on how sure you are of the theft of the card.

The certificates tied to your digital means of identification (such as the ID-card, digital ID, Mobile-ID, Smart-ID) represent you in the electronic world. Therefore, it’s important that your certificates are always protected.

Certificate means the electronic evidence that ties a person (e.g. with their ID-card) to the right to perform legally binding acts (making bank transfers, signing contracts, etc.).

Using Mobile-ID is easy and convenient – follow the instructions on the screen and everything will go smoothly. However, if you have a problem with using your mobile ID, you can find help in the…