Digitally signing documents with the RIA DigiDoc mobile app is very easy. The signing process works the same for both mobile-ID and ID-card users – follow the instructions on screen and everything will go smoothly.
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Step 1: Open application and select signed files
Open the RIA DigiDoc app on your smart device and select "Files" or "Signature" from the menu. In the new menu that opens, choose "Add file" and select the documents you wish to sign from your device.
To add more files to the envelope, click the "Add more files" button. All added files will be signed at once and can later be sent as a single signed envelope. You can add as many files as you like.


Step 2: Signing
In the "Container signing" view of the RIA DigiDoc app, you can see all the documents that will be signed with this signature envelope. Once all documents have been added, click the "Sign" button.
Under “Container signatures”, you can see the names of all signers. If you initiated the signing process, only your name will appear there. If you are signing an envelope that has already been digitally signed by others, you will also see the information of those who have signed it before you.


After clicking the "Sign" button, a new window will appear where you can choose which method you want to use to give your digital signature:

ID-card via NFC
If you choose “ID card via NFC” as the signing method, you will need to use your ID card to sign. With NFC, you can sign contactlessly — without needing an ID card reader.
Learn more about the NFC solution here.
When signing with an ID card via NFC in the RIA DigiDoc app, you will be asked to enter your ID card access number (CAN) and your PIN2 code.
The CAN number is a 6-digit code located under your photo on the ID card.
Enter the CAN and PIN2 codes, then click "Sign".
Be careful: If you enter the CAN number incorrectly 10 times, the NFC functionality of the card may become locked.
Once the CAN number and PIN2 are entered correctly, a new screen will appear saying: "Hold your ID card close to the phone."
Location of the CAN number on the ID card, residence permit card, and Digi-ID card:


After that, hold your ID card close to the phone until the card reading is complete. Usually, the phone’s NFC reader is located near the top of the phone by the camera(s), but on some Android models, the NFC reader may be near the center of the phone.
NB! If your phone has a case, it might interfere with establishing a contactless connection with the ID card.
If your phone successfully connects with the ID card, you will see the following sequence of screens:
Establishing contactless connection with ID card → Reading certificate → Signing envelope → Signature added.


ID-card via USB
If you choose “ID card with a card reader” as the signing method, you will need to use your ID card along with an ID card reader connected to your smart device.
ID card readers compatible with the RIA DigiDoc app are:
Supported card readers on Android:
ACR38U PocketMate Smart Card Reader
ACR39U PocketMate II Smart Card Reader
SCR3500 B Smart Card Reader
SCR3500 C Smart Card Reader
When signing with an ID card and card reader in the RIA DigiDoc app, your information will be displayed on the screen, and you will be prompted to enter your ID card PIN2 code.

If your ID card is not properly connected to the reader or the app is unable to correctly read your ID card data, you will see an error message on the screen.
Try inserting your ID card into the reader again and reconnecting the reader to your phone.
After successfully entering your PIN2 and clicking "Sign", you will be automatically redirected back to the "Container files" view.
mobile-ID
If you choose “mobile-ID” as the signing method, you will be asked to enter your phone number and personal identification code.
Enter your phone number and personal identification code, then click the "Sign" button.
A verification code will appear on your smart device’s screen, and you will be asked whether you want to sign the documents: "Sign?"
If the verification codes match, press "OK" (Confirm).
You will then be prompted to enter your Mobile-ID PIN2 code.
After a successful signature, you will be automatically redirected back to the "Container signatures" view.
Smart-ID
If you choose “Smart-ID” as the signing method, make sure you have selected the correct country and enter your personal identification code. Then click the "Sign" button.
A verification code will appear on your smart device’s screen. Next, you need to select the correct verification code in the Smart-ID app and enter your Smart-ID PIN2 code.
Note: When RIA DigiDoc sends the initial notification, it will ask for permission. Press "Allow" so that the Smart-ID verification code can be displayed in the Smart-ID app.
After a successful signature, you will be automatically redirected back to the "Container signatures" view.
Step 3: Save or share the signed document envelope
- To share, click the "Share" button at the bottom of the screen. A list of different sharing methods will open—choose the one that suits you best.
- To save, click the three dots in the upper right corner of the envelope selection and select "Save container". A list of different locations on your device will appear—choose the location you prefer.


Step 4: Ready
It’s really that simple! After you’ve signed the document envelope and then saved or shared it, everything is done.
With the RIA DigiDoc app, you can also open digitally signed documents or, for example, encrypt them for secure forwarding.
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Step 1: Open application and select signed files
Open the RIA DigiDoc application on your smart device and from there select „Signature” from the menu at the bottom of the screen. The signing view opens, where you can choose which documents you want to sign. To add a file, click on the „CHOOSE FILE” button.
To add files to the envelope, click the „+ ADD MORE FILES” button. All attached files are signed at once and can be shared later as a single signed envelope. You can add exactly as many files as you want.


Step 2: Check and sign
In the „Container verification” main view of RIA DigiDoc, under the „Container files” option, you can see all the documents that will be signed with this signature envelope.

Under „Container signatures” you will see the names of all the signers.
If you initiate the signing, only your name will be there.
If you wanted to give your signature to a document envelope already digitally signed by others, you can also see the information of other signers here.
Make sure everything is correct and click the „SIGN” button.
A small window will appear on the screen where you can select the method of digital signature
You can sign using mobile-ID, Smart-ID or ID-card (via NFC or connecting the ID-card to a card reader connected to a mobile device).
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By selecting „ID-card“, you must use an ID-card and a card reader connected to a smart device to sign, while by choosing „NFC“, you can sign contactless with the ID card, i.e. without a card reader. Read more about the NFC solution here.
Signing with ID-card using NFC
When signing with an ID-card using NFC in the RIA DigiDoc application, you will be asked for the ID-card's access number (CAN) and the ID-card's PIN2 code. The CAN number is a 6-digit code that is located under your picture on the ID-card. Enter the CAN and PIN2 code and press „SIGN“. Be careful: if you repeatedly enter the CAN number incorrectly (10 times in total), the NFC part of the card may be locked. When the CAN number and PIN2 are entered, a new view „Keep the ID-card near the phone“ will appear.
After that, hold the ID-card in front of the phone until the card is read. As a rule, the phone's NFC reader is located on the top of the phone near the camera(s). NB! If the phone has a cover around it, it may prevent contactless connection to the ID-card. If your phone can connect to the ID card, successive views will appear: Contactless connection to the ID-card -> Read the certificate -> Sign the envelope -> Signature added.


Signing with ID-card and card reader
In order to use your ID-card in the RIA DigiDoc application, you need card reader that is compatible with your smart device.
Supported card readers in Android: Supported card readers in iOS: ACR38U PocketMate Smart Card Reader
ACR39U PocketMate II Smart Card Reader
SCR3500 B Smart Card Reader
SCR3500 C Smart Card ReaderFEITIAN iR301U When signing in the RIA DigiDoc application with an ID-card and a card reader, your data is shown on the screen and you are asked to enter the PIN2 code of the ID-card.

If your ID-card is not correctly connected to the card reader or the application cannot read your ID-card data correctly, you will see an error message on the screen.

Try to insert the ID-card into the reader again and connect the card reader to your smart device
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By selecting „ID-card“, you must use an ID-card and a card reader connected to a smart device to sign, while by choosing „NFC“, you can sign contactless with the ID card, i.e. without a card reader. Read more about the NFC solution here.
Signing with ID-card using NFC
When signing with an ID-card using NFC in the RIA DigiDoc application, you will be asked for the ID-card's access number (CAN) and the ID-card's PIN2 code. The CAN number is a 6-digit code that is located under your picture on the ID-card. Enter the CAN and PIN2 code and press „SIGN“. Be careful: if you repeatedly enter the CAN number incorrectly (10 times in total), the NFC part of the card may be locked. When the CAN number and PIN2 are entered, a new view „Keep the ID-card near the phone“ will appear.
Location of the CAN number on the ID card, residence permit card and Digi-ID card:



After that, hold the ID-card in front of the phone until the card is read. As a rule, the phone's NFC reader is located on the top of the phone near the camera(s), but on some Android models, the NFC reader may be above the middle of the phone. NB! If the phone has a cover around it, it may prevent contactless connection to the ID-card. If your phone can connect to the ID card, successive views will appear: Contactless connection to the ID-card -> Read the certificate -> Sign the envelope -> Signature added.
iOS:


Android:


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When signing in the RIA DigiDoc application using a Mobile-ID, you will be asked for your phone number and personal identification number.

Enter your phone number and personal identification number and press the "Sign" button.
A verification code will then appear on the screen of your smart device and you will be asked if you want to sign the documents.
If the verification codes match, press "Accept".
Then you have to enter the mobile ID PIN2 code.
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When signing in the RIA DigiDoc application using Smart-ID, make sure that you have chosen the right country and enter your personal identification number. Then press the „SIGN“ button and a verification code will appear on the screen of the smart device. Next, you have to select the correct verification code in the Smart-ID application and enter the Smart-ID PIN2 code.

Step 4: Save the signed document envelope
NB! To save a signed document envelope, you must share it.
Click the „SHARE” button and choose where you want to transfer the newly created envelope with digital signatures.
Step 5: Ready
It was that simple! After you've signed and shared the document envelope, you are ready.
With the RIA DigiDoc application, you can also open digitally signed documents or encrypt the
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