The ID user support helps you resolve issues that arise while using the ID-card and mobile-ID. The easiest way to contact us is through the „Contact ID-helpline“ located on the id.ee website – you will then receive…

Did you know that with the DigiDoc4 application, in addition to validating electronic signatures, you can also sign files with foreign ID-cards?

We recommend that you replace the automatically issued PIN and PUK codes of your ID-card immediately: you will better remember the codes you choose yourself. It is also a good idea to occasionally update PIN…

Encrypting files helps protect file contents from prying eyes: encrypted files (with the extension .cdoc) can only be opened with their ID-card by those authorized to do. For everyone else, the content of the document…

TSA, or time stamp service, is a solution that proves that certain data existed at a given point in time. When installing the software, access to the Time-Stamping service is automatically set up through the…

The error occurs both in the DigiDoc4 and RIA DigiDoc application when the time of the device used for signing differs from the time of the validity confirmation. Below you will find instructions on how…

The access certificate give you access to the SK ID Solutions AS (SK) validity confirmation service. The validity confirmation service adds an electronic notation automatically to the digital signatures, defining the time at which the signature was given and…

Have you installed any antivirus programs and are not able to enter e-services with your ID-card? The problem may be due to the software settings – follow the instructions below to resolve the problem. This didn’t resolve my…

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As a result of the change, we will introduce a new TLS certificate. In connection with the renewal of the TLS certificate of the sr.riik.ee server, there will be no service interruptions. Starting with the…